Frequently Asked Questions
Everything you need to know about your Easy Spirit shopping experience
What is the standard shipping time for orders?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please note that a small restocking fee may apply to mail-in returns.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer wide or narrow width options for footwear?
Yes, Easy Spirit is known for inclusive sizing. We offer a variety of styles in narrow, medium, wide, and extra-wide widths to ensure the perfect fit.
How do I care for my Easy Spirit shoes?
For leather styles, we recommend using a damp cloth and mild soap. For our machine-washable collection, simply remove the insole and wash on a cold, gentle cycle before air drying.